Contact The Clubhouse Casino

If you need help with The Clubhouse Casino, email support@theclubhouse-casinos.com. Our support team can assist with common account, payment, technical and responsible gambling enquiries.

The Clubhouse Casino operates under licence No. 0000002 issued by the Tobique Gaming Commission in New Brunswick and licence ALSI-202508056-FI2 issued by the AOFA in Comoros.

How to get in touch

To contact us by email, write to support@theclubhouse-casinos.com and explain what you need help with. Providing clear information helps our team understand your enquiry and respond more efficiently. Please do not include your password or other sensitive security information in your message.

You can contact support about matters including:

Account access, profile details and verification questions
Deposit and withdrawal enquiries
Bonus terms and promotional questions
Technical problems with the website or your account
Responsible gambling requests or questions about available support options

Information to include

For faster assistance, include your account email address or username, a short description of the issue and any relevant details, such as the time the problem occurred or the page involved. If relevant, you may also attach screenshots that show the error or issue. Remove passwords, payment details and other unnecessary personal information before sending screenshots.

Enquiries are generally reviewed in the order received. You will usually receive a reply within 24 hours, although response times can vary depending on the nature and complexity of your request. If your matter is urgent or relates to responsible gambling, make this clear in your email.