Cookies Policy

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About cookies

Cookies are small text files or similar data files placed on your computer, mobile device or other device when you visit a website. They allow a website to recognise a device, remember selected settings and support particular functions. Some cookies are stored only for the duration of a browsing session, while others remain on your device for a longer period or until you delete them.

The Clubhouse Casino may also use technologies that perform a similar role to cookies. These may include pixels, tags, software development kits, local storage and device-related identifiers. In this policy, we use the word cookies to refer to cookies and these similar technologies unless a different explanation is needed.

Cookies do not usually identify you by name on their own. They may, however, be connected with information you provide to us or information associated with your account, device or use of our website. The information collected can include your device type, browser, approximate location, pages visited, links selected, session details and general interaction with website features.

Why we use cookies

Cookies help us provide a reliable and convenient online experience. They may enable essential website functions, remember choices, help us understand how visitors use our pages and support the security of our systems. Depending on your preferences and the way our website is configured, cookies may also be used to help present content or communications that are more relevant to your interests.

Some cookies are placed by The Clubhouse Casino, while others may be placed by service providers that support website hosting, analytics, security, communications or other online functions. These providers may process information in accordance with their own privacy notices and the instructions or arrangements that apply to their services.

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Types of cookies we may use

Strictly necessary cookies

These cookies are needed for core website functions. They can help with navigation, account access, session management, security, fraud prevention and the operation of features you request. Without them, parts of the website may not work correctly. Because they support essential functions, they may not be available for disabling through every cookie preference tool. You may still be able to block them through your browser, although doing so may prevent you from using some services.

Performance and analytics cookies

These cookies help us understand how visitors use the website. They may collect information about the pages viewed, the time spent on a page, general navigation paths, error messages and interactions with website features. We use this information in an aggregated or otherwise analysed form to identify technical issues, measure performance and improve the structure, content and usability of our website.

Functionality cookies

Functionality cookies allow the website to remember choices you make, such as language, region, display or other preferences. They can help provide a more consistent experience between visits. If you refuse these cookies, some preferences may not be remembered and you may need to make the same selections again.

Security and risk-management technologies

We may use cookies and related technologies to protect accounts, detect unusual activity, prevent misuse and support responsible operation of our website. These technologies can assist with identifying automated activity, repeated failed access attempts, suspicious behaviour or other events that may present a security or integrity risk.

Advertising and marketing cookies

Where used and where permitted, advertising or marketing cookies may help measure campaigns, understand visits from promotional channels or show information that is more relevant to a visitor. These cookies may be set by us or by selected third parties. We do not treat the use of these technologies as a guarantee that you will receive any particular promotion, offer or communication.

Third-party cookies

Some website features may be supplied by third parties. These providers may use their own cookies or similar technologies to deliver, secure, measure or improve their services. Their use of information is governed by the relevant provider's privacy policy or notice. We encourage you to review those notices where appropriate, particularly before enabling optional cookies or using a third-party feature.

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Your choices and cookie controls

When you first visit the website, you may be shown a cookie notice or preference tool. Where available, you can use that tool to accept optional cookies, refuse optional cookies or choose between different categories. Your selections may apply to the device and browser used at the time. If you use another device or browser, you may need to set your preferences again.

You can also manage cookies through the settings in your web browser. Most browsers allow you to view stored cookies, delete existing cookies, block all cookies, block cookies from particular websites or receive a notification before a cookie is stored. The steps differ between browsers and devices, so you should refer to the relevant browser provider's instructions.

• Deleting cookies may remove saved preferences and sign you out of websites.
• Blocking all cookies may affect website performance, security and access to account or gambling features.
• Disabling optional cookies does not necessarily prevent all online advertising; it may simply make advertising less tailored.
• Some browser settings apply broadly to every website you visit rather than only to The Clubhouse Casino.
• Where a cookie preference tool is available, its settings may provide more targeted choices than general browser controls.

If you choose not to accept optional cookies, we will continue to use technologies that are necessary to provide core functions where this is required for the website to operate. Your decision about optional cookies will not change the terms that apply to your account or any legal or regulatory requirements relevant to the use of online gambling services.

Mobile devices and similar technologies

If you access the website on a mobile device, your device or operating system may provide controls for advertising identifiers, app permissions, local storage and similar technologies. These controls are separate from website cookie settings and may not affect every technology used by a website. You should check the privacy and security settings available on your device.

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Privacy, retention and policy updates

Information collected through cookies may be personal information where it can reasonably be linked to an identifiable individual. We handle that information in accordance with our Privacy Policy and applicable requirements. We may use cookie information for purposes such as operating the website, protecting accounts and services, analysing performance, improving features, managing communications and supporting the prevention of fraud or other misuse.

The length of time a cookie remains on your device depends on whether it is a session cookie or a persistent cookie, its purpose and the settings used by the relevant service provider. We retain information for as long as reasonably needed for the purpose for which it was collected, to maintain records, resolve issues, protect our interests or meet applicable obligations. Retention periods can vary between cookie types and circumstances.

Cookies may involve information being processed by service providers in locations outside Australia, depending on the technologies used and the location of the relevant provider. Where this occurs, handling of information remains subject to the arrangements and privacy information that apply to the relevant service.

Changes to this Cookies Policy

We may update this Cookies Policy from time to time to reflect changes to our website, the technologies we use, our services, legal requirements or our privacy practices. When changes are made, the updated version will be published on this page with a revised date or other indication of the update where appropriate. You should review this page periodically so that you remain informed about how cookies are used.

Questions and further information

If you have a question about this policy, cookie preferences or the handling of information through our website, please use the available contact or support options provided on the website. For information about personal information, access requests or privacy concerns, please also refer to our Privacy Policy. We will consider enquiries in accordance with our applicable processes and requirements.